Regional Director - Metro Denver Area Shelters
Catholic Charities is seeking a strategic partner to fill the role of the Regional Director of Samaritan House and our Women's Emergency Overnight Homeless Shelters in Denver, CO.
This position is guided by the pastoral mission, values and goals of Catholic Charities and provides leadership, management and vision to multiple departments. The Regional Director develops and leads division services, staff and resources to achieve goals and represents Catholic Charities and Archdiocese of Denver publicly in those services over which he/she is responsible for conveying its message and mission.
As the charitable arm of the Archdiocese of Denver and inspired by God's love and compassion, Catholic Charities extends the healing ministry of Jesus Christ to the poor and those in need.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides managerial oversight and leadership to program staff in administering the Agency’s mission, ministries and policies, consistent with Catholic Charities’ mission and values and the teachings of the Catholic Church.
- Applies appropriate techniques and standards in program development and service delivery.
- Develops, recommends and oversees implementation of program policies, procedures and objectives to support our mission.
- Prepares and administers area budget within established guidelines.
- Compiles accurate and timely program statistical data to meet reporting requirements. Monitors performance measurements and recommends program improvements.
- Ensures that programs and services are in compliance with licensing, accreditation, state and federal standards and other appropriate regulatory or professional requirements.
- Works with the local system of care toward the design, implementation and evaluation of a model of care that is collaborative and strengths-based.
- Maintains professional ties with other service organizations, boards, and/or committees for the benefit of the program.
- Completes necessary administrative duties (paperwork, etc.) timely and accurately.
- Monitor the building’s physical environment and all equipment to ensure optimal maintenance, operation and safety.
- Assist in the management and oversight of clients; teaches and models appropriate social skills.
- Identify support needs and work with community providers to coordinate support and the acquisition of services for clients.
- Provides back-up to staff in the direct services to clients.
- Assists with grants in collaboration with the Vice President and Director of Grants.
- Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
- Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws.
- Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
- Uses creativity and innovation in program development and service delivery.
- Maintains confidentiality of client and agency information.
- Regular and predictable attendance.
- Satisfactory Motor Vehicle Record (MVR), Colorado Driver’s License and proof of insurance.
OTHER DUTIES AND RESPONSIBILITIES
- Promotes and markets the services to the community.
- Assists with special community outreach/projects.
- Good steward of Agency human, financial and capital resources
- Participates effectively as a team member through communication, cooperation, information sharing and problem solving.
- Participates in staff trainings and programs as required.
- Any other tasks or duties as assigned.
Supervises management staff including Samaritan House, Holy Rosary, and Smith Road Shelter Management.
- 5+ years of demonstrated experience in supervision and program management in a crisis or homeless shelter.
- Experience/knowledge in the field of homelessness including a understanding of Trauma-Informed Care. Ability to embrace Christ-centered Trauma-Informed Care.
- Ability to work effectively within the framework of Catholic teachings.
- Strong organizational, communication, interpersonal and presentation skills.
- Ability to effectively lead and motivate staff through application of Agency values.
- Intermediate knowledge of computers to input information, maintain client and program data, create and generate reports, and create communications.
- Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
- Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
EDUCATION and/or EXPERIENCE
Bachelor's degree (BA/BS) from accredited four-year college or university in business, social work or closely related field; and 8-10 years of related management experience, or equivalent combination of education and experience. MBA or MS preferred, LCSW helpful.
Be a fully initiated Catholic in the communion of the Catholic Church and/or intentionally living out the five precepts of the Church (CCC 2041-2043). Refrain from public promotion or approval of, or the living out of, any conduct or lifestyle that would reflect discredit or disgrace on, or cause scandal in relationship to, the Archdiocese of Denver, or considered to be in contradiction with Catholic doctrine or morals.
This is an exempt, full-time position (40 hours per week).
Strategic leadership and management experience required.
Bilingual in English and Spanish is considered a plus.
We conduct background checks as part of our hiring process.
Drug Free Workplace
EQUAL OPPORTUNITY EMPLOYER
We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of the employment relationship without regard to race, color, sex, age, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.
Job Status: Full Time