Job Description

Catholic Charities is looking for a Director of Operational Effectiveness for our Early Childhood Education Program in Denver, CO.


Guided by the pastoral mission, values and goals of Catholic Charities’ ministry, coordinates, plans, implements and supervises multiple programs and staff to ensure goals and outcomes for all programs are met and are consistent with the goals, mission and values of the Agency.


  • Applies appropriate techniques and standards in program development and service delivery.
  • Overall Supervision of all ECE Sites.
  • Provides leadership to program staff in administering the Agency’s mission, ministries and policies, consistent with Catholic Charities’ mission and values and the teachings of the Catholic Church. 
  • Works collaboratively with all levels of management in developing strategic plans, priorities and directing the implementation of services for assigned service area consistent with our mission and Catholic teachings.
  • Develops and administers area budgets within established guidelines.
  • Uses program statistics to monitor and evaluate services and outcomes. Recommends, develops and implements improvements as appropriate
  • Utilizes Data Management to drive operational effectiveness.
  • Directs, coordinates and monitors activities of programs to achieve goals.
  • Ensures that programs and services are in compliance with licensing, accreditation, state and federal standards and other appropriate regulatory or professional requirements and support our mission..
  • Develops and maintains professional relationships with community based organizations, parishes and corporations to extend the reach of services and community support.
  • Works with the local system of care toward the design, implementation and evaluation of a model of care that is collaborative and strengths-based. 
  • Completes necessary administrative duties (paperwork, etc.) timely and accurately.
  • Oversees the management of large centers and ensures smooth operation.  
  • Provides policy, procedure and training for all aspects of Early Head Start (EHS) program throughout division
  • Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
  • Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
  • Models Catholic Charities’ commitment to treating all persons with respect and dignity.
  • Uses creativity and innovation in program development and service delivery.
  • Adheres to all Colorado State Licensing regulations.
  • Uses creativity and innovation in program development and service delivery.
  • Maintains confidentiality of client and agency information.
  • Regular and predictable attendance.


  • Provides back-up to staff in the direct services to clients.
  • Good steward of Agency human, financial and capital resources
  • Participates effectively as a team member through communication, cooperation, information sharing and problem solving.
  • Participates in staff trainings and programs as required.
  • Any other tasks or duties as assigned.


Supervises All Site Supervisors, Early Childhood Education Administrative Assistant, and Operations Management Specialist


  • Degree in related field with demonstrated experience in supervision, program management and budget management
  • Experience/knowledge in the field of Early Childhood Education, Child Development and Early Head Start standards.
  • Ability to understand and convey to others the values and social teachings of the Catholic Church as they relate to the mission and work of Catholic Charities.
  • Strong organizational, communication, interpersonal and presentation skills.
  • Ability to effectively lead and motivate staff through application of Agency values
  • Intermediate knowledge of computers to input information, maintain client and program data, create and generate reports, and create communications.
  • Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
  • Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.


Master's degree (MA/MS) from accredited college or university in Early Childhood Education, Child Development or related field; and two to four years related program management experience and/or training; or equivalent combination of education and experience.


  • Valid Colorado driver’s license and proof of insurance required.

Important Notes

This is a full-time position, 40 hours a week.  Hours are Monday through Friday.

Master's degree in Early Childhood Education highly preferred.

We conduct background checks as part of our hiring process.

Drug Free Workplace


We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of the employment relationship without regard to race, color, sex, age, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.